Archive for the ‘Mac OS X’ Category

Checking your internet settings

November 29, 2009 Leave a comment

Checking your internet information, ie IP address, Router Address (Default Gateway) and Subnet Mask, can be a very important step in diagnosing an internet network.

To check all of this information in Windows, open the command prompt (Start -> Run -> cmd) and type “/ipconfig /all”. This will present you with a screen of information that tells you all of the information you need to know about your internet connection.

In Mac OS X, open your Network Preferences (Applications -> System Preferences -> Network). Then click “Advanced” -> then the “TCP/IP” tab on top. This screen will show you all of the information you need.

Checking these numbers is the first step in the door to learning how to fix a large number of network related problems, so being able to tell your IT professional these numbers will greatly help them out.

Keep a straight head,



Apple Internal iSight Issues

November 29, 2009 Leave a comment

A good friend of mine sent me a message saying that his internal iSight wasn’t working anymore on his MacBook.

For this issue the first thing to do would be to go to the Disk Utility, Applications -> Utilities -> Disk Utility. Then click on Macintosh HD, then click “Repair Permissions”

This should clear up any issues that your hard drive is having with the iSight.

Yet for some people this doesn’t work. The next step is to shut down your laptop, and remove the battery. Hold down the power button for 5-10 seconds with the battery still out, then put the battery back in and turn on the machine.

This should clear out the system BIOS for any issues with the iSight as well. From there, if your iSight continues to malfunction it is most likely hardware based, and unless you want to void your warranty you need to at least take to it apple care.

Keep a straight head,


Categories: Diagnostics, Mac OS X Tags: ,